FISH! : Wisdom in a nutshell from the Pike Place Fish Market

1.Have the courage to change.
2.Never fear the risk of failure. The risk of doing nothing is greater than the risk of acting.
3.Each of us is an artist. Everyday we have a choice to create each day like a work of art. The reason you were born was to leave your own indelible mark on the world. Respect your creative urges. Have faith in yourself. Your choices are as authentic as you are.
4.Never stop learning and growing.
5.You have within yourself more resources of energy, talent, and strength than you think.
6.Concrete steps to take: Call a meeting and speak from the heart, find a message that communicates choosing your attitude in a way that everyone will understand and personalize. Provide motivation, and persist with faith.
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1.LIFE IS TOO PRECIOUS TO BE PASSING THROUGH TO RETIREMENT.
2.FIND WAYS TO LET YOUR STAFF DISCOVER THE FISH PHILOSOPHY FOR THEMSELVES.
3.THINGS WON’T GET BETTER UNTIL WE CHOOSE TO MAKE THINGS BETTER.
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1.Choose your attitude. There is always a choice about the way you do your work, even if there is no choice about the work itself.
2.Play! You can be serious about your work without taking yourself too seriously.
3.Make someone’s day. Create great memories. The playful way we do our work allows us to find creative ways to engage our customers.
4. Meaning is something you build into your life. You build it out of your own past, out of your affections and loyalties, out of the experience of humankind as it is passed on to you, out of your own talent and understanding, out of the things you believe in, out of the things and people you love, out of the values for which you are willing to sacrifice something. The ingredients are there.
5.As you enter this place of work please choose to make today a great day. Your colleagues, customers, team members, and you yourself will be thankful
6.Be present. Focus on the customer in front of you and be tuned in to opportunities to be there for people.

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Don’t Sweat the Small Stuff at Work Richard Carlson, Ph.D.Hyperion, 1999

1. Dare to Be Happy.
2. Become Less Controlling.
3. Eliminate the Rat Race Mentality.
4. Don’t Dramatize the Deadlines.
6. Avoid Corporate Bragging.
7. Make the Best of Those Boring Meetings.
8. Stop Anticipating Tiredness.
9. Don’t Sweat the Bureaucracy.
10. Remember the Phrase, “Being Dead Is Bad for Business.”
11. Make the Best of Corporate Travel.
12. Light a Candle Instead of Cursing the Darkness.
13. Join My New Club, “TGIT”
14. Don’t Sweat the Demanding Boss.
15. Remember to Acknowledge.
16. Don’t Keep People Waiting.
17. Create a Bridge Between Your Spirituality and Your Work.
18. Brighten Up Your Working Environment.
19. Take Your Breaks.
20. Don’t Take the 20/80 Rule Personally.
21. Make a List of Your Personal Priorities.
22. Use Effective Listening as a Stress-Reducing Tool.
23. Make Friends with Your Receptionist.
24. Remember the Motto, “You Catch More Flies with Honey.”
25. Avoid the Phrase, “I Have to Go to Work.”
26. Be Aware of the Potentially Stressful Effects of Your Promises.
27. Examine Your Rituals and Habits (and Be Willing to Change Some of Them).
28. Stay Focused in the Now.
29. Be Careful What You Ask For.
30. Absorb the Speed Bumps of Your Day.
31. Have a Favorite Business Charity.
32. Never, Ever Backstab.
33. Accept the Fact That, Every Once in a While, You’re Going to Have a Really Bad Day.
34. Recognize Patterns of Behavior.
35. Lower Your Expectations.
36. Pat Yourself on the Back.
37. Become Less Self-Absorbed.
38. Don’t Be Trapped by Golden Handcuffs.
39. Get Really Comfortable Using Voice Mail.
40. Stop Wishing You Were Somewhere Else.
41. Ask Yourself the Question, “Am I Making the Absolute Best of This Moment?”
42. Stop Scrambling.
43. Become Aware of Your Wisdom.
44. Realize the Power of Rapport.
45. Recover Quickly.
46. Encourage Company Stress-Busters.
47. Give Up Your Fear of Speaking to Groups.
48. Avoid Comments that Are Likely to Lead to Gossip or Unwanted Chatter.
49. See Beyond the Roles.
50. Avoid the Tendency to Put a Cost on Personal Things.
51. When You Solicit Advice, Consider Taking It.
52. Take Advantage of Your Commute.
53. Let Go of Battles that Cannot Be Won.
54. Think of Stress and Frustration as Distractions to Your Success.
55. Accept the Fact that There’s Almost Always Going to Be Someone Mad at You.
56. Don’t Let Your Own Thoughts Stress You Out.
57. Make Allowances for Incompetence.
58. Don’t Be Too Quick to Comment.
59. Let Go of “Personality Clashes.”
60. Don’t Get Stressed by the Predictable.
61. Stop Procrastinating.
62. Confront Gently.
63. Remember the Three R’s.
64. Get Out of the Grumble Mode.
65. Get It Over With.
66. Don’t live in an Imagined Future.
67. Make Someone Else Feel Good.
68. Compete from the Heart.
69. Back Off When You Don’t Know What to Do.
70. Admit that It’s Your Choice.
71. Before Becoming Defensive, Take Note of What Is Being Said.
72. Complete As Many Tasks as Possible.
73. Spend Ten Minutes a Day Doing Absolutely Nothing.
74. Learn to Delegate.
75. Strengthen Your Presence.
76. Learn to Say No without Guilt.
77. Take Your Next Vacation at Home.
78. Don’t Let Negative Coworkers Get You Down.
79. Make the Best of a “Noncreative” Position.
80. Stay Close to Your Center.
81. Forgive Yourself, You’re Human.
82. Put Your Mind in Neutral.
83. Marvel at How Often Things Go Right.
84. Make Peace with Chaos.
85. Prevent Burnout.
86. Experience a Magical Transformation.
87. Avoid “If Only, Then” Thinking.
88. Eliminate the Worry Factor.
89. Ask for What You Want, But Don’t Insist on Getting It.
90. Remember the Whole Story.
91. Tap into Your Secret Stress-Buster.
92. Speak to Others with Love and Respect.
93. Don’t Go There.
94. Remember to Appreciate the People You Work With.
95. Don’t Sweat Your Critics.
96. Reduce Your Self-Induced Stress.
97. Become Aware of the Thought Factor.
98. Ease Off Your Ego.
99. Remember, Small Stuff Happens.
100. Don’t Live for Retirement.