The Discipline of Getting Things Done By Larry Bossidy and Ram Charan
Know Your People and Your Business.
Insist on Realism.
Set Clear Goals and Priorities.
Reward the Doers.
Expand People’s Capabilities through Coaching.
Set the targets: Keep your targets realistic. Base them on track records and histories.
Develop action and contingency plans: Study the possible outcomes that might leave the company most vulnerable and base your contingency plan on that. In other words, plan for the worst.
Get agreement and closure from all participants: Communicate agreed-upon goals to the people concerned after the meeting, to reiterate your expectations and what they promised to deliver